MetLife

Job Responsibilities

 As part of global transformation team:

 ·       Own multiple workstreams of business process re-engineering projects - Independently drive discussions with process owners, problem solving meeting with senior operations leaders.

 ·       Conduct current state assessment and design target operating model.

 ·       Identify pain-points/ improvement opportunities in the processes and assess their impact on the business.

 ·       Design solutions corresponding to the pain-points/ challenges and prioritize them as by conducting cost benefit analysis.

 ·       Create business cases supporting the solutions designed for the challenges.

 ·       Create final deliverables for the stakeholders using PowerPoint, Word, Excel

 As part of GSS Transformation Practices

 ·       Contribute to practice building activities - conduct knowledge sharing sessions. 

 ·       Coach junior members of the team

 Education, Technical Skills & Other Critical Requirement

 Education

 Graduation from a tier 1-2 institute, preferably MBA

 Experience 

 (In Years)

·       6 - 8 years of total work experience with at least 2-4 years of experience in insurance industry/ consulting firms

· Minimum 2 years of experience in innovation, strategy & operations, transformational roles

·       Experience in Digital transformation in Insurance domain to be of added advantage.

 Technical Skills

 ·       Life Insurance domain knowledge

 ·       MS Office (MS Word, MS PowerPoint, MS Excel, Visio)