MetLife

Join a team shaping the future of financial well-being for millions of Americans. At the heart of our U.S. Business is a commitment to delivering trusted employee benefits and retirement solutions that empower people to live with confidence. You'll help drive strategic growth across a diverse, expanding portfolio - whether it’s developing innovative products, harnessing technology to drive customer impact at scale, advancing capital-efficient retirement solutions, or exploring new market opportunities. Here, you’ll work within an environment that combines deep industry expertise with forward-thinking investment in emerging capabilities, while making a meaningful difference in how Americans plan for their futures.

The Director, Internal Communications – U.S. Business will help develop and execute internal communications strategies that inform, engage, and connect employees across MetLife’s U.S. Business. This role will partner closely with business leaders and communications colleagues to translate priorities into clear, timely, and relevant messaging across internal channels, while leading a small team responsible for day-to-day communications planning and execution. The successful candidate will be a strong writer and strategic communicator with experience supporting leadership communications, managing editorial planning, and delivering communications programs that drive understanding and engagement. This role is ideal for a collaborative, hands-on communications leader who can balance strategy and execution, develop team talent, work effectively across functions, and help ensure employees are informed and aligned during key business moments.

• Develop and execute internal communications plans that support U.S. Business priorities, initiatives, and leadership objectives
• Draft and deliver clear, compelling content across internal channels, including leadership messages, employee updates, intranet stories, talking points, and presentation materials.
• Partner with business leaders and subject matter experts to simplify complex information, support executive and leadership communications, and lead a small team in delivering high-quality work with clarity and consistency.
• Manage editorial planning and channel coordination to ensure communications are timely, aligned, and effective during business milestones and periods of change.
• Use employee feedback, performance data, and evolving best practices to strengthen internal communications and improve engagement over time.

• 7+ years of experience in internal communications, corporate communications, or employee engagement
• Strong writing, editing, and storytelling skills, with experience creating content across channels
• Demonstrated ability to lead and develop a team while partnering effectively with business leaders and cross-functional colleagues
• Strong judgment, attention to detail, and the ability to manage multiple priorities in a fast-paced environment
• Bachelor’s degree in communications, journalism, public relations, or a related field

• Experience integrating and operationalizing technology in communications productions and/or processes
• Time spent in financial services or a similarly regulated sector
• Creative capabilities, including video, design, or audio production

The expected salary range for this position is $128,800 - $171,700. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.