MetLife

Operations Coordination

·       Oversee daily operations of security services.

·       Ensure all the necessary compliance with all relevant health and safety regulations, conducting regular inspections and audits.

·       Develop and implement standard operating procedures for security operations. Formulation and review of procedures & policy of company for security operations

·       Maintain the Security Operations Manual up to date for use by all on site security personnel to perform duties, individual instructions for each post; attendance; use of security equipment; dress standard; training etc.

·       Managing security guard force of around 70 headcount which includes Guards (male and female), Security Supervisors, armed guards, SO and AO.

·       Responsible for Access Control System, CCTV operations, Security Control Room operations, ID badging system, Visitor & Guest Management, Parking & QRT (Quick Reaction Team).

·       Responsible for training of firefighting teams as well as ensuring operational efficiency of firefighting system. Conducting mock drills at site in the capacity of Safety (BCP) SPOC

·       Implementing of ISO 9001:2015, ISO 14001:2004 and OSHAS 18001:2007 certifications within dept including sustainability drives.

·       Security Survey, Risk Assessment, Investigations and Emergency Management.

Vendor and Contractor Management

·       Establish and maintain strong working relationships with external partners.

·       Ensure that all vendors and contractors adhere to company standards and policies.

·       Evaluate vendor performance and address any issues or concerns promptly.

Maintenance Management

·       Develop and implement a comprehensive maintenance plan for the security assets (printers).

·       Ensure the timely repair and maintenance of CCTV, ACS, Fire & etc.

·       Maintain accurate records of maintenance activities, including work permits.

Budgeting and Financial Management

·       Prepare and manage the Security budget, including capital expenditures and operational costs.

·       Monitor expenditures and identify opportunities for cost savings.

·       Provide regular financial reports and updates to senior management.

Emergency Preparedness and Response

·       Develop and implement emergency preparedness plans.

·       Coordinate emergency response efforts, including evacuation procedures and communication protocols.

·       Conduct regular emergency drills and training sessions for staff.

·       Maintain emergency supplies and equipment, ensuring readiness for any situation.