Descrição e requisitos
· Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders.
· Facilitate vendor proposals and manage vendor dependencies for key MetLife projects.
· Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs.
· Liaise with the APAC region, specifically for China Marketfor all Vendor Management related tasks and relationships.
The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market.
The brief tasks included as part of this overall role is to Govern the below.
· Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation.
· Oversee projects that sometimes span across multiple areas, functions, and/or lines of business.
· Determine requirements to address complex and varied business needs for overseeing complex vendors.
· Research and request vendor proposals and develop service level agreements that meet business needs.
· Support new outsourcing initiatives.
· Support the resolution of vendor risk issues.
· Participate and Lead any Transformation or technology related initiatives in the APAC region.
· Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders.
· Facilitate vendor proposals and manage vendor dependencies for key MetLife projects.
· Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs.
· Liaise with the APAC region, specifically for China Market for all Vendor Management related tasks and relationships.
The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market.
The brief tasks included as part of this overall role is to Govern the below.
· Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation.
· Oversee projects that sometimes span across multiple areas, functions, and/or lines of business.
· Determine requirements to address complex and varied business needs for overseeing complex vendors.
· Research and request vendor proposals and develop service level agreements that meet business needs.
· Support new outsourcing initiatives.
· Support the resolution of vendor risk issues.
· Participate and Lead any Transformation or technology related initiatives in the APAC region.
Reconhecida na lista da revista Fortune das “Empresas Mais Admiradas do Mundo” de 2023, a MetLife, através de suas subsidiárias e afiliadas, é uma das empresas líderes mundiais em serviços financeiros; fornecendo seguros, anuidades, benefícios a funcionários e gestão de ativos para clientes individuais e institucionais. Com operações em mais de 40 mercados, ocupamos posições de liderança nos Estados Unidos, América Latina, Ásia, Europa e Oriente Médio.
Nosso objetivo é simples: ajudar nossos colegas, clientes, comunidades e o mundo em geral a criar um futuro mais confiante. Unidos por um propósito e guiados pela empatia, somos inspirados a transformar o próximo século nos serviços financeiros. Na MetLife, é #AllTogetherPossible. Junte-se a nós!