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País
Índia
Arranjo de trabalho
Tempo integral
Modelo de Trabalho
Híbrido
Assistência de realocação disponível
Não
Data de publicação
05-Junho-2025
ID da vaga
9620

Descrição e requisitos

Internal

·        Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders.

·        Facilitate vendor proposals and manage vendor dependencies for key MetLife projects. 

·        Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs.

·        Liaise with the APAC region, specifically for China Marketfor all Vendor Management related tasks and relationships.

 

 

The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market.

 

The brief tasks included as part of this overall role is to Govern the below.

 

·        Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation.

·        Oversee projects that sometimes span across multiple areas, functions, and/or lines of business.

·        Determine requirements to address complex and varied business needs for overseeing complex vendors.

·        Research and request vendor proposals and develop service level agreements that meet business needs.

·        Support new outsourcing initiatives.

·        Support the resolution of vendor risk issues.

 

·        Participate and Lead any Transformation or technology related initiatives in the APAC region.

 

External

·        Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders.

·        Facilitate vendor proposals and manage vendor dependencies for key MetLife projects. 

·        Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs.

·        Liaise with the APAC region, specifically for China Market for all Vendor Management related tasks and relationships.

 

The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market.

 

The brief tasks included as part of this overall role is to Govern the below.

 

·        Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation.

·        Oversee projects that sometimes span across multiple areas, functions, and/or lines of business.

·        Determine requirements to address complex and varied business needs for overseeing complex vendors.

·        Research and request vendor proposals and develop service level agreements that meet business needs.

·        Support new outsourcing initiatives.

·        Support the resolution of vendor risk issues.

 

·        Participate and Lead any Transformation or technology related initiatives in the APAC region.

Sobre a MetLife

Reconhecida na lista da revista Fortune das “Empresas Mais Admiradas do Mundo” de 2023, a MetLife, através de suas subsidiárias e afiliadas, é uma das empresas líderes mundiais em serviços financeiros; fornecendo seguros, anuidades, benefícios a funcionários e gestão de ativos para clientes individuais e institucionais. Com operações em mais de 40 mercados, ocupamos posições de liderança nos Estados Unidos, América Latina, Ásia, Europa e Oriente Médio.

Nosso objetivo é simples: ajudar nossos colegas, clientes, comunidades e o mundo em geral a criar um futuro mais confiante. Unidos por um propósito e guiados pela empatia, somos inspirados a transformar o próximo século nos serviços financeiros. Na MetLife, é #AllTogetherPossible. Junte-se a nós!