MetLife

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

At MetLife, we seek to make a meaningful impact on the lives of our customers and our communities. Global Technology & Operations group (GTO) is a diverse team of Agile practitioners comprised of engineers, developers, and technology leaders with the freedom to create innovative solutions that address core business challenges. This role is for a software engineer who will design, build, enhance, and support software applications and platforms for US Digital applications. You’ll work in a collaborative, agile environment and be hands-on with full stack engineering, API and integration development, cloud and DevOps practices, production reliability, observability, and AI-enabled engineering tools.

• Hands-on experience with ServiceNow ticket management, building SRE level logs & operational dashboards, and production support reporting.
• Demonstrated ability to engineer solutions for complex applications, infrastructure, API, batch, data, authentication, and integration challenges in highly available production environments.
• Strong knowledge of production reliability practices, including incident management, triage facilitation, root cause analysis, post-incident reviews, and corrective action tracking.
• Ability to analyze technical and operational data from multiple sources, identify patterns, draw conclusions, and recommend engineering improvements.
• Strong understanding of service level objectives, service level agreements, customer-facing metrics, and production health indicators.

The expected salary range for this position is $90,000 - $120,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.