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Todas las ciudades
Milan
País
Italia
Acuerdo de trabajo
Tiempo completo
Esquema de Trabajo
Híbrido
Se requiere viaje
25%
Asistencia de reubicación disponible
No
Fecha de publicación
30-Oct-2025
ID del trabajo
13076

Descripción y requisitos

The resource will support the Sales Support function by identifying and implementing opportunities to reduce manual activities and improve process efficiency through automation and data-driven tools. The role will focus on analyzing workflows, designing automation solutions, and developing dashboards to enhance operational visibility and decision-making.

Specifically, the resource will be in charge of:

•    Analyze current Sales Support activities and processes to identify inefficiencies and automation opportunities.

•    Design and implement automation flows using tools such as Power Automate, with a focus on data processing, reporting and task orchestration.

•    Develop and maintain Power BI dashboards and KPI scorecards to monitor performance and support strategic decisions.

•    Document processes and provide training/support to ensure adoption of new tools and workflows.

•    Contribute to the continuous improvement of governance and control mechanisms within the Sales Support area.


BACKGROUND:

•    5+ years in management consulting, with experience in Operations Transformation department

•    Experience in insurance sector projects is a plus.


HARD SKILLS:

•    Experience in process analysis and automation.

•    Proficiency in Power Automate, Power BI and Excel.

•    Familiarity with workflow design and data visualization best practices.


SOFT SKILLS:

•    Critical thinking and analytical approach.

•    Ability to work independently and in unstructured environments.

•    Consulting mindset: problem-solving, effective communication, internal client orientation, stress management.

•    Potential leadership skills for developing a dedicated team.



About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!