MetLife

The Team You Will Join 

The Mainframe Infrastructure team is responsible for all hardware, software, maintenance & upgrades of our mainframe platform. The team also functions as a governance entity for our managed service provider, Kyndryl, and ensuring they maintain operational excellence. While Kyndryl is responsible for all L1/L2 and some L3 support, MetLife is looking to build a team to provide L3 infrastructure support over the platform, helping to improve existing processes and champion the platform internally to our application developer stakeholders.

The Opportunity 

The Mainframe Governance Administrator is responsible for performing day-to-day administrative functions on the mainframe platform. This primarily includes ensuring Kyndryl meets their KPIs on both BAU and project-oriented work. This role is also responsible for ensuring that all access related requests meet MetLife's internal security policies across our USA based systems. This is an exciting opportunity to lead a team of contractors active in various projects and modernization efforts.

Success in this role requires both technical and people management acumen. The Mainframe Governance Administrator is responsible for over 100 contractors and various third-party vendors. You’ll collaborate closely with both MetLife associates and third-party vendors in an environment where every contribution is respected, and every perspective is heard.

How You’ll Help Us Build a Confident Future (Key Responsibilities)

• Lead Kyndryl and drive them to achieve engineering excellence
• Create and implement project plans & various POCs where Kyndryl staff are required
• Oversee Kyndryl's daily BAU work and ensure they meet their KPI's
• Manage MetLife's interests on mainframe infrastructure related items
• Perform risk analysis on weekly changes from a security, reliability, and performance perspective
• Be a coordinator between Kyndryl and MetLife on mainframe infrastructure
• Work with third party vendors to stay up to date on our product licensing

Required Skills:

• 6+ years of experience working with/on mainframe related technologies.
• Experience using ServiceNow, SailPoint, and/or Archer, etc.
• Experience with RACF and/or SAF and having a security-first mindset.
• Experience with project management and/or people management.
• Familiarity with change management processes & change management lifecycles.
• Experience working with internal audits.

Preferred Skills:

• Having deep expertise of mainframe infrastructure (hardware, z/OS, middleware, and everything in between) is preferred. Having a "jack of all trades" knowledge for management purposes of the platform is highly valuable. 
• zSecure/CARLa scripting is a plus, along with a security-first mindset.
• Previous governance role experience is a massive plus.
• Willingness to learn the "Metlife" way of doing things (i.e. internal tooling for vendor management, security requests, etc.).

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.