MetLife

Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.

Account Managers are a key role in the Regional Business service delivery model. The role is a single point of contact for Brokers and provides key support functions across our different Regional Market customer segments, as well as support our sales partners with internal and external pre and post-sale activities associated with the acquisition of new business and in maintaining existing customer relationships.

• Lead and develop a Regional Account Management team supporting broker books of business (2K–5K lives), driving account growth, retention, and renewals.
• Build and maintain strategic broker relationships, identify new business opportunities, and lead engagement with key broker partners.
• Oversee account health, proactively resolve complex issues, and implement action plans to ensure high broker satisfaction.
• Partner with cross-functional teams to enhance products, services, and operational processes that support broker and client needs.
• Provide performance updates to senior leadership while attracting, mentoring, and managing a high-performing team of Account Managers.

The expected salary range for this position is $100,00 - $140,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.