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Ubicaciones
  • Ubicaciones de publicación: Cary, North Carolina

Todas las ciudades
Cary
Region/States
North Carolina
País
Estados Unidos
Acuerdo de trabajo
Tiempo completo
Esquema de Trabajo
Híbrido
Se requiere viaje
10%
Asistencia de reubicación disponible
No
Fecha de publicación
27-Feb-2026
ID del trabajo
15633

Descripción y requisitos

Role Value Proposition:  

The Agile Enablement Lead plays a pivotal role in executing the enterprise strategies defined by the Director of Agile Enablement. This position is responsible for translating strategy into action—driving the implementation, optimization, and continuous improvement of delivery tooling capabilities across Targetprocess, Azure DevOps, GitHub Enterprise, and related analytics and automation platforms.

 

Acting as the primary driver for solution delivery, the Delivery Lead ensures enhancements, workflows, automations, and reporting capabilities are implemented effectively, consistently, and at scale. This role partners engineering, automation, data teams, and end‑users to operationalize platform strategies, improve user experience, streamline execution, and embed modern technology ways of working across the enterprise tooling ecosystem.

    

Key Responsibilities:  

 

Delivery & Implementation

  • Lead the implementation of platform strategies, enhancements, and workflow improvements defined by the Director.
  • Participate in backlog refinement, prioritization, and sprint execution for tooling and reporting improvements.
  • Prepare guidance documents, conduct training sessions, and coach stakeholders on proper adoption of agile tooling methods and best practices.

Workflow, Reporting, and Automation

  • Design, build, and deploy workflows, templates, and usage patterns that drive consistency and adoption across Targetprocess, Azure DevOps, GitHub, and connected systems.
  • Develop and maintain dashboards, automated processes, and Power Platform solutions (Power BI, Power Automate, Power Apps) that support visibility and self‑service analytics.
  • Ensure alignment of reporting and data structures with enterprise needs, Lean Portfolio Management practices, and performance insights.

User Experience & Support

  • Partner with end‑users, delivery teams, and portfolio leaders to identify pain points, gather feedback, and propose enhancements.
  • Drive user‑centric design for navigation, reporting, and workflow improvements.
  • Provide hands‑on support for troubleshooting, workflow coaching, and delivery system optimization.

Cross‑Functional Collaboration

  • Coordinate across engineering, automation, and data teams to ensure seamless deployment and scaling of enhancements.
  • Work closely with product owners, platform owners, and business partners to align capabilities with delivery practices and operating model needs.

Adoption & Enablement

  • Develop documentation, training, and enablement materials to drive adoption of new tooling capabilities.
  • Host enablement sessions, demonstrations, and practical training to improve user proficiency and confidence.
  • Promote best practices for tooling usage and maintain strong stakeholder engagement.

Continuous Improvement

  • Monitor performance, usage, and adoption metrics to identify improvement opportunities.
  • Evaluate emerging platform capabilities, integrations, AI‑powered enhancements, and automation trends to propose incremental improvements.
  • Support maturity uplift across teams through workflow optimization, delivery health insights, and capability building.

 

Essential Business Experience and Technical Skills:

 

Required Skills:

  • 3–5+ years of experience with delivery tooling, ALM platforms, agile operations, or enterprise analytics.
  • Hands‑on expertise with Targetprocess, Azure DevOps, GitHub Enterprise, and/or similar enterprise delivery tools.
  • Demonstrated ability to design workflows, reporting structures, or automation solutions aligned to business and delivery needs.
  • Advanced Proficiency in Microsoft Power Platform (Power BI, Power Automate, Power Apps).
  • Experience supporting end‑users through training, enablement, or workflow troubleshooting.
  • Strong communication skills with the ability to translate technical concepts into practical, actionable steps.
  • Working knowledge of agile delivery practices, delivery metrics, and Lean Portfolio concepts.

 

Preferred Skills:

  • Experience implementing tooling enhancements or participating in enterprise‑scale platform improvements.
  • Familiarity with CI/CD concepts, DevSecOps practices, or data model design.
  • Exposure to AI‑enabled analytics, predictive insights, or automation capabilities.
  • Background in process optimization, workflow automation, or usability design.
  • Experience supporting agile transformations.
  • Scaled Agile certification as SPC or LPM.
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $105,400 - $140,500. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer

 Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!


MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.
$105,400 - $140,500