MetLife

Technical Skills

Must be:-

· Ability to assess AI/automation opportunities from a business/process lens, including feasibility, impact estimation, and prioritization of use cases

· Expertise in building, testing and deploying solutions using Microsoft Power Platform Tools (Power BI, Power Apps, Power Automate, Power Pages)

· Practical implementation exposure of VBA Macros and related RPA Tools

Good to have:-

· Lean Six Sigma Green Belt Certification, applied knowledge of Lean / Six Sigma methodologies, change management along with project execution experience.

· Excellent knowledge of MS Office, particularly MS Excel & PowerPoint.

· Training delivery skills on green belt level six sigma concepts.

· Good with analytical skills, estimation, calculating capacity, FTE requirement, predictive accuracy etc.

Functional Skills

· Total Experience required: 8 to 10 years.

· Possesses a blend of technical and functional expertise that enables them to design, develop, and manage solutions using Microsoft Power Platform tools

· Exposure to analyst or managerial roles with experience in guiding teams, mentoring junior resources, and driving delivery across multiple automation/AI initiatives

· Should have stakeholder management skills for collaboration, facilitation and influencing stakeholders.

· Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization.

· Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally.

· Creating automated workflows using Power Automate

Process specific Skills

· Prior Knowledge and hands-on experience in Operations and / or enabling functions to detect and resolve gaps.

· Ability to create an encouraging and efficiency driven environment.

· Work well along with people of different functions, with different needs/requirements effectively.

· Ability to bridge business analysis and execution by translating opportunities into actionable automation solutions while coordinating with cross-functional teams

Soft skills

· Excellent listening, verbal, and written communication skills.

· Decision making ability.

· Result oriented, with strong negotiation and convincing skills.

· Ability to find creative and innovative solutions to business problems.

· Develop relationships with clients internal / External.

· Communicate effectively to identify needs and evaluate alternative business solutions.