MetLife

The Team You Will Join

The Compliance Consultant role is part of the Compliance Risk Management Department, assisting the Company Chief Compliance Officer in overseeing MetLife Europe branches. The Compliance Consultant role is within a team that is contributing to the wider central and Company Compliance activities, initiatives and projects, reporting compliance matters internally and externally, providing advisory and support in relation to MetLife Europe related compliance activities in line with local laws and regulations.

The Opportunity

The Compliance Consultant role helps support and protect the company from sanctions, fines and reputational damage. It helps ensure that MetLife’s local operations are conducted in compliance with ethical business practices, MetLife policies, EU and the Central Bank of Ireland’s expectations and local regulatory requirements throughout its operations. It assists in the implementation and fulfilment of compliance and monitoring programs locally and in its third-party distribution network in Europe and outsourced operations.

How You’ll Help Us Build a Confident Future (Key Responsibilities)

• Support in the Compliance Risk Assessment Program and Non-Financial Risk Assessment (NFRA) roll-out/campaigns, review and challenge 1^st line input, as applicable, review and challenge 2^nd line recommendations from the branches with the aim to minimize identified or potential risks in the business and ensure a consistent approach is adhered to
• Support the Compliance Director and the Chief Compliance Officer of MetLife Europe in the comprehensive oversight of the branches 
• Perform and oversee risk-based testing and monitoring activities across MetLife Europe branches   
• Ensure oversight of local compliance issues and other activities such as: regulatory breaches, fraudulent activity, regulatory interaction, implementation of new regulatory requirements, compliance reporting, compliance testing etc
• Partner with the business functions and relevant stakeholders (locally and regionally) to identify Compliance risks and advise measures to address any identified control weaknesses
• Ensure regulatory expected governance is met through regular reporting preparation to Senior Management and Committees/Board of Directors
• Actively participate in governance meetings at the branches level 
• Ensure that products are designed in accordance with all applicable laws and regulations and with MetLife standards and that sales meet company requirements for suitability and that these are properly documented.
• Ensure that business practices are compliant with all Privacy and Data Protection laws.
• Work with the relevant stakeholders to develop/update and implement compliance-related metrics and guide management reporting that will help with effective oversight and management of compliance risks.
• Ensure that effective mechanism to provide feedback to the business is in place and that corrective actions are taken to address any weakness, in a timely manner.
• Report at regular intervals to the Chief Compliance Officer on all compliance related issues, timely and accurately. 
• Work with the Enterprise and EMEA Compliance subject matter experts to identify and adopt compliance best practices, ensure that MetLife standards are met in all areas and report significant compliance issues.
• Attend project meetings and provide Compliance input and challenge throughout the project lifecycle
• Ensure compliance with the Enterprise Compliance Program policies and procedures with timely updates and with branches oversight of the same 
• Responsible for maintenance of all compliance registers and logs.
• Foster the advisory role and advise/guide the business in compliance related areas. 
• Participate in employee engagement, CSR and sustainability efforts.

What You Need to Succeed (Required Qualifications)

• Experience of working within the Compliance/control-related areas for at least 3 years, preferably in insurance or financial industry – risk management, legal, internal audit.
• Experience with preparing and reviewing metrics and reports, strong excel and PowerPoint knowledge are essential.
• Ability to communicate effectively (both written and verbal) with all levels, including senior management and external stakeholders; ability to navigate and leverage AI solutions is a plus.
• Organizational skills with ability to manage multiple priorities and work with various process leaders within the business.
• Critical thinking/good analytical skills.
• Active participation and ability to support in transformation.
• Proactive and strategic thinking and planning, with ability to contribute as an individual and as a team member.
• Ability to embrace difficult conversations and be empathetic with others.
• Ability to turn negative events and challenges into opportunities; solutions oriented.
• Degree and appropriate professional qualifications – University education .
• Business acumen and commercial awareness.
• Influencing and gaining commitment.
• Flexible and adaptable style.
• Ability to demonstrate MetLife’s Success principles in the day-to-day job and operate in line with MetLife’s Winning the Future strategy.
• Knowledge of local (EU) regulatory requirements for financial services businesses especially insurance ones is a plus. 

We will consider applicants from European locations where MetLife has a presence. These cities include Madrid, Bratislava, Bucuresti, Budapest, Lisbon, Nicosia, Prague and Sofia