MetLife

Eligibility Criteria:

·       Monitor projects all tasks ongoing basis, evaluate progress and quality

·       Manage issue resolution process, and raise issue/risks as necessary

·       Work type and process compliance Quality audit governance

·       Create and govern effective process and work closely with stakeholders

·       Prepare Management reports as required

·       Management of multiple GACs tasks assigned

·       Manage Weekly, Monthly and Quarterly calls with the client

·       Team and Queue Management

·       Ensure all tasks are completed on time as per request from client

Skill set

Ø  Good understanding of US Insurance

Ø  Any Certification will be preferred (Like LOMA etc)

Ø  Experience in managing intra-team management and coaching skills

Ø  Excellent understanding of Excel, Powerpoint and Documents creation

Ø  Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to Leadership/stakeholders (via weekly, monthly and Quarterly status report)

Ø  Should be good in reporting to ensure strong governance