MetLife

Key Responsibilities:

1. Assist with the implementation, support, and development of endpoint security tools such as Crowdstrike or other EDR solutions.
 2. Provide Tier III engineering and operational support for MetLife’s endpoint protection infrastructure.
 3. Support emerging endpoint security products and contribute to milestone planning, deployment coordination, change management, and operational documentation.
 4. Work collaboratively with internal InfoSec teams and external providers to ensure alignment with security goals.
 5. Maintain clear and comprehensive documentation for business continuity and incident response.

Required Technology Experience:

1. EDR: Crowdstrike (preferred), Fortra, or any EDR tool – must have admin-level knowledge.
2. Deployment Tools: Tanium (preferred) or similar.
3. Automation Tools: XSOAR or equivalent.
4. SIEM: Snare – admin-level proficiency, particularly in agent troubleshooting.
5. Performance monitoring tools: Familiarity with RunZero, Systrack, etc.
6. Basic knowledge of Vectra and AI security concepts.