MetLife

* Driving high levels of efficiency in the delegated attention seeking areas, vis-à-vis cost / process / No. of Transactions etc
 * Building excellent logical thought process for gap representation effectively
 * Building strong rigor and people skills to ensure timely closures of gaps, helping function/s emerge as efficient
 * Ability to analyze gaps and with root cause analysis, and further solution to best partner with stake holders
 * Convert process flows / fact findings into case study / story boards / process flow
* Should have leadership skills like relationship management, collaboration, facilitation, and influencing
 * Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization
* Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally
 * Should be able to drive function level Quality Councils 
 * Should be able to train resources on continuous improvement methodologies like Lean, Six Sigma