MetLife

Job Responsibilities

1.  Essential Functions

• New Business Rate Generation associates are responsible for:

• Data scrubbing & analysis - Review, interpret & extract information
• Review plan design, RFP summary, Benefits summary & underwriting guidelines
• Co-ordinate with onshore SMEs, obtain information and verify Rate requirements
• Populate information in relevant systems
• Run manual rate calculations
• Perform basic risk assessment
• Rate generation for < 100 lives
• Any other essential function that may occur from time to time as directed by the Supervisors & MetLife US underwriters & consultants

Primary Internal Interactions

• Team Lead/Assistant Manager (AM) for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support.
• Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.
• Agents for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required.
• Subject Matter Expert (SME) for the purpose of work thread related issues and escalated transactions.
• QCA for the purpose of feedback and audit.

Trainers for the purpose of Pre-process and Process training.

Primary External Interactions

• Stateside SME / Trainers / Mentors for training.

Interact with stateside Underwriters & Consultants to obtain information and verify rate requirements