MetLife

MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. Currently we are searching for a new team member at Policy Owners Service department — Technical support specialist, reporting to Head of POS, Ukraine.

Responsibilities:

• Service maintenance of insurance contracts
• Processing incoming correspondence
• Registering requests in CRM
• Providing technical support during client communications

Requirements:

• Higher education (preferably in economics)
• Experience working with administrative systems (CRM)
• Proficient user of MS Office
• Responsible, detail-oriented, precise, and quick

Work conditions:

• Official employment according to the Labor Code of Ukraine
• Social package including Medical insurance, Life insurance, Critical illness insurance, Passive war risks coverage for the Employee and their closest relatives; Gym reimbursement, Work from home compensation etc.
• Annual salary review
• Annual bonus based on performance
• Access to educational courses and platforms
• In-house mentoring programs
• Possibility of remote work
• New office in the city center