MetLife

Position Summary - Review and research claims in the pre-assigned Met Refer work queues or document/Files provided by client. Understand and Identify variation and Fix/highlight/Process them as per business standards.

Job Responsibilities

·        Analyze, validate and process transactions in business application

·        Analyze and research all discrepancies.

·        Investigate and resolve outstanding items.

·        Ensure that the assigned targets are met in accordance with SLA and Internal standards.

·        Ensure that the quality of transaction is following predefined parameters as defined by Process Excellence.

·        Ensure adherence to established attendance schedules.

·        Prior knowledge of documents Review, and document creation related to process is desirable

Education -Bachelor’s degree (Any Stream) or diploma with a minimum of 1 - 5 years of education.

Experience - 1-5 Years

Technical Skills

·       Computer navigation skills with MS Word and excel is must.

·       Keyboarding and data mining skills

·       Excellent written and oral

·       Knowledge of Insurance principles in relation to US Insurance is desired but not mandatory