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Ubicaciones
  • Ubicaciones de publicación: Cary, North Carolina

Todas las ciudades
Cary
País
Estados Unidos
Acuerdo de trabajo
Tiempo completo
Esquema de Trabajo
Híbrido
Se requiere viaje
25%
Fecha de publicación
17-Paso-2025
ID del trabajo
12014

Descripción y requisitos

The Team You Will Join 

The Senior Multimedia Engineer will play a key role in supporting and advancing MetLife’s multimedia infrastructure. This position is responsible for engineering, administration, and project management across Conference Room Technology, Collaboration Services, Digital Signage, and IPTV. The role also contributes to business process automation, issue resolution, and documentation of systems and procedures. This is a full-time hybrid role based at MetLife’s Global Technology office in Cary, NC.

  • Location: Cary, NC (Hybrid)
  • Travel: Up to 25%
  • Department: Information Technology
  • Reports to: Manager, Multimedia Services


Key Responsibilities

  • Lead and manage new multimedia installation projects and lifecycle upgrade initiatives across the enterprise.
  • Champion multimedia tools adoption by educating users, promoting best practices, and leading training sessions.
  • Configure and troubleshoot multimedia applications, endpoints, and infrastructure, including control systems, IPTV, digital signage, and AV conferencing components.
  • Manage escalations and ensure timely resolution of technical issues.
  • Utilize Webex Control Hub for diagnostics and support.
  • Develop and maintain documentation including functional specifications, release notes, and user guides.
  • Stay informed on industry trends and emerging technologies relevant to multimedia environments.
  • Provide advanced support for IT operations in remote network environments, including system and software troubleshooting.

Required Qualifications

  • 5+ years of experience in infrastructure support (servers, networks).
  • 5+ years of experience with Cisco and MTR conferencing solutions.
  • 5+ years of experience with IPTV and digital signage platforms.
  • Proven experience managing small to medium multimedia projects.
  • Strong knowledge of Cisco and Microsoft technologies.
  • Hands-on experience with Crestron and Extron control systems.
  • Familiarity with digital signage/content management platforms and IPTV technologies.
  • Exposure to endpoint performance monitoring platforms.
  • Ability to interact effectively across all organizational levels.
  • Experience supporting live production and executive-level events.

 

Preferred Qualifications

  • PMP certification or equivalent project management experience.
  • Experience generating reports with Power BI.
  • Experience with Azure Active Directory and LDAP.
  • Proficiency in scripting languages.
  • Experience with Windows & Linux servers, Cisco networking, and firewalls.
  • Familiarity with Microsoft Power Apps.
  • Background in insurance or financial services industries.
The expected salary range for this position is $105,000 - $115,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer

 Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Acerca de MetLife

Reconocida en la lista de la revista Fortune de las "Empresas más admiradas del mundo" de 2023, MetLife, a través de sus subsidiarias y afiliadas, es una de las empresas de servicios financieros líderes en el mundo; proporcionando seguros, anualidades, beneficios para empleados y gestión de activos a clientes individuales e institucionales. Con operaciones en más de 40 mercados, ocupamos posiciones de liderazgo en Estados Unidos, América Latina, Asia, Europa y Medio Oriente.

Nuestro propósito es simple: ayudar a nuestros colegas, clientes, comunidades y al mundo en general a crear un futuro más seguro. Unidos por un propósito y guiados por la empatía, estamos inspirados para transformar el próximo siglo en servicios financieros. En MetLife, es #AllTogetherPossible. ¡Únete a nosotros!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.
$105,000 - $115,000