MetLife

Organizational Relationships

Reports To:  Team Leader/ AM

Supervises: None

Skills

Technical Skills

·       Computer navigation skills

·       Keyboarding and data entry 

·       Knowledge of MS Excel,

·       Basic knowledge of MS Word, PowerPoint, Internet

Process Specific Skills

·       Call Center Experience would help

·       Data entry skills

Soft Skills (Mandatory)

·       Good written and oral communication skills

·       Strong understanding and comprehension of the English language

·       Good Analytical, and problem-solving skills

·       Very High Detail Orientation 

·       Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment

·       Team player

·       Positive attitude

Soft skills (Desired)

·       Demonstrate ability to work independently and in a team environment

·       Self-disciplined and results-oriented

Education Requirements

Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education.

Work Experience Requirements

Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role