MetLife

Technical Skills

Lean Six Sigma Black Belt Certification, applied knowledge of Lean / Six Sigma methodologies, change management

along with project execution experience.

Experience of creating FMEA, Process Maps, VSM and relevant Quality tools of GB level.

Excellent knowledge of MS Office, particularly MS Excel & PowerPoint.

Training delivery skills on green belt level six sigma concepts.

Good with analytical skills, estimation, calculating capacity, FTE requirement, predictive accuracy etc.

Functional

Total Experience required: 12+ years

Ability to identify gaps and apply root cause analysis and work towards providing a solution to stake holders.

Should have stakeholder management skills to collaboration, facilitation and influencing stakeholders.

Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization.

Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally.

Process specific Skills

Prior Knowledge and hands-on experience in Operations and / or enabling functions to detect and resolve gaps.

Ability to create an encouraging and efficiency driven environment.

Work well along with people of different functions, with different needs/requirements effectively.

Soft skills

Excellent listening, verbal, and written communication skills.

Decision making ability.

Result Oriented, with strong negotiating and convincing skills.

Ability to find creative and innovative solutions to business problems.