Saltar al contenido
País
Estados Unidos
Acuerdo de trabajo
Tiempo completo
Esquema de Trabajo
Virtual
¿Es necesario desplazarse largas distancias?
No
Asistencia de reubicación disponible
No
Fecha de publicación
19-Edad-2025
ID del trabajo
11603

Descripción y requisitos

Senior Product Claims Analyst HRIS role is the daily review, through reports, customer calls, email notifications, and unexpected issues that can arise, that the information in our Catalyst Claims Platform has broadcast correctly through the API and this information is correct in the employer’s Workday system for customers that are using the HRIS model. 

How You’ll Help Us Build a Confident Future (Key Responsibilities)

  • Daily/Weekly calls with customers.
  • Team member discussions for plans for the week and catch up on outstanding issues.
  • Daily/weekly reporting- Some of the reports you must review the information in both the Catalyst platform and the Employers workday system for issues that have arisen while some reports have to be manipulated to provide us the appropriate information, we need to review such as doing pivots or VLOOKUP’s. 
  • Involvement of implementation of new customers using HRIS.
  • Prioritization of daily emails.
  • Training of newly onboarded Senior Product Claims Analysts/HRIS.
  • Performs other related duties as assigned or required.

 

What You Need to Succeed (Required Qualifications)

  • 1+ years of Disability Claims Experience.
  • Understands value in building rapport and develops positive working relationships.
  • Motivated by their interactions with others.
  • Quickly grasps information and efficiently solves challenges with strategic thinking 
  • Communicates complex verbal and written concepts with ease.
  • Pays close attention to details, and accounts for details that may be overlooked.
  • Microsoft Excel- Knowledge of V-Lookups.


 What Can Give You an Edge (Additional Skills)

  • Proficient with Microsoft office software.
  • Ability to work independently.
  • An understanding of disability contractual provisions.
The expected salary range for this position is $46,300 - $78,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer

 Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Acerca de MetLife

Reconocida en la lista de la revista Fortune de las "Empresas más admiradas del mundo" de 2023, MetLife, a través de sus subsidiarias y afiliadas, es una de las empresas de servicios financieros líderes en el mundo; proporcionando seguros, anualidades, beneficios para empleados y gestión de activos a clientes individuales e institucionales. Con operaciones en más de 40 mercados, ocupamos posiciones de liderazgo en Estados Unidos, América Latina, Asia, Europa y Medio Oriente.

Nuestro propósito es simple: ayudar a nuestros colegas, clientes, comunidades y al mundo en general a crear un futuro más seguro. Unidos por un propósito y guiados por la empatía, estamos inspirados para transformar el próximo siglo en servicios financieros. En MetLife, es #AllTogetherPossible. ¡Únete a nosotros!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$46,300 - $78,000