MetLife

Role Overview

This role is part of the MetLife France Compliance Department that supports MetLife France activities and reports to the Head of Compliance of MetLife France. This role helps support business development and protect the company from sanctions, fines and reputational damage. It helps ensure that MetLife France business is conducted in compliance with ethical business practices, MetLife policies, EU and the Central Bank of Ireland’s expectations. It assists in the implementation and fulfillment of compliance and monitoring programs locally and in its third-party distribution network.

This is a great opportunity for someone who wants to gain experience working in an international environment and work in a Compliance function whose standards are considered “best in class” from a global perspective. This position will give you an opportunity to interact with the relevant stakeholders across the business and the Compliance team centrally and in US regional teams. This role will suit someone who takes a positive, and proactive approach to work, and who is eager to learn, challenge the status quo, take ownership, and develop his/her skills during their time working in MetLife. 

Key Responsibilities:

• Support business partners in designing and executing business growth activities in line with compliance requirements arising from local regulatory requirements and corporate polices.
• Support in execution of the Compliance Risk Management Framework with the aim to minimize identified or potential risks in the business and ensure a consistent approach is adhered to
• Plan and perform risk-based testing and monitoring activities in the branch.   
• Support in the identification/oversight of local compliance issues and help manage other activities such as: regulatory breaches, fraudulent activity, regulatory interaction, identification and implementation of new regulatory requirements, compliance reporting, etc
• Support in meeting regulatory expected governance including regulator reporting and any regulatory interactions.
• Participate in the Risk/Audit/Compliance Committee (RACC), the Complaints Committee, the Customer Centricity Council and any other governance meetings, as required;
• Perform other Compliance oversight activities such as products review, Sales/marketing materials review and alignment with local laws, regulations and company policies, customer complaints review and proper handling and other metrics collection, analysis and reporting. 
• Partner with the business functions and relevant stakeholders to identify compliance risks and advise measures to address any identified control weaknesses
• Ensure that business practices are compliant with all Privacy and Data Protection laws.
• Work with the relevant stakeholders to update compliance-related metrics and highlight trends, issues or breaches that guide management reporting and effective oversight and management of compliance risks.
• Report at regular intervals to the Head of Compliance with regular interactions with the central Compliance team and other stakeholders for compliance risk management matters . 
• Attend project meetings and provide Compliance input and challenge throughout the project lifecycle

Essential Business Experience and Technical Skills: 

• Experience of working within the Compliance/control-related areas for at least 3 years, preferably in insurance or financial industry – risk management, legal, internal audit; 
• Experience with preparing and reviewing metrics and reports, a strong excel knowledge is essential;
• Ability to communicate effectively (both written and verbal) with all levels;
• Organizational skills with ability to manage multiple priorities and work with various process leaders within the business
• Critical thinking/good analytical skills
• Active participation and ability to support in transformation including AI is a plus
• Proactive and strategic thinking and planning, with ability to contribute as an individual and as a team member
• Be empathetic with others
• Ability to turn negative events and challenges into opportunities; solutions oriented
• Degree and appropriate professional qualifications – University education 
• Business acumen and commercial awareness;
• Influencing and gaining commitment;
• Flexible and adaptable style
• Knowledge of regulatory requirements for financial services businesses especially insurance Business Category