MetLife

Key Responsibilities

1. Market Research & Product Ideation

• Collect and analyze data on customer needs, market trends, and competitor offerings.
• Prepare reports and presentations to support product concept development.
• Coordinate with internal teams to gather feedback and contribute ideas for new product features or enhancements.

2. Product Documentation & Development Support

• Assist in drafting product materials including:
  • Terms & Conditions
  • Product Specifications
  • Sales Illustrations
• Support the creation of Business Requirement Documents (BRD) for system development.
• Help ensure product documents are accurate, clear, and aligned with regulatory standards.

3. System Coordination & Testing

• Work with IT and Operations teams to support system setup and testing (UAT).
• Help track and report issues during testing phases (e.g., Day 1.0, Day 1.5).
• Ensure timely updates and adjustments to systems based on feedback.

4. Regulatory & Compliance Support

• Assist in preparing submission packages for the Ministry of Finance (MOF).
• Support communication with regulators and follow up on approvals.
• Ensure product materials and processes comply with legal and internal standards.

5. Sales & Marketing Collaboration

• Provide product knowledge and materials to sales and marketing teams.
• Help prepare training content and FAQs for distribution channels.
• Support product launch activities and monitor early performance feedback.

Knowledge/Skills/Competencies Required:

• Bachelor’s degree in business, Finance, Actuarial Science, or a related field. Professional certifications in Market Insight or Data analysis… are a plus.
• Minimum 2–4 years of experience in life insurance industry.
• Strong analytical and problem-solving skills, with attention to detail.
• Good project coordination and organizational abilities.
• Proficient in market research, data analysis, and reporting tools.
• Effective communication and interpersonal skills, with the ability to work across teams.
• Familiarity with regulatory frameworks and compliance in the life insurance industry.
• Finance and actuarial background or experience working with actuarial/finance teams is preferred.