MetLife

1.  Essential Functions

Eligibility Installation executives are responsible for

1. Responsible to create structure setup and maintenance.
2. Required to setup specification in application as per the instruction
3. Responsible to provide timely status to customer
4. Responsible to provide query support to customer issues
5. Responsible to respond to customer inquires
6. Responsible to do implementation of group into the system

Primary Internal Interactions

·       AM for the purpose of reporting performance, clarifying concerns, and seeking feedback and support.

·       Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.

·       Quality Compliance Analyst (QCA) for the purpose of feedback and audit.

·       Trainers for the purpose of process training.

·       Associates for handling day-to-day execution of transactions and process activities with respect to the process.

Primary External Interactions

·       External interactions are required