- Posting Location: Clarks Summit, Pennsylvania
- Posting Location: Cary, North Carolina
Role Value Proposition:
At MetLife Global CRM we pride ourselves on delivering best in class CRM solutions leveraging Salesforce. These solutions will enable our business partners to acquire, retain, and service their customers. Global CRM focuses on the assisted service channels for managing customer & contact interactions.
Global CRM at MetLife strives to be a driving force that fosters adoption, scale, and collaboration across the organization. We aim to close the gaps across regions, enabling our company to operate as one cohesive, unified entity. By leveraging cutting edge technologies, data-driven insights, and a customer-centric approach, we will empower teams to connect and collaborate, cutting across geographical boundaries and cultural differences.
The Opportunity:
This Salesforce Solutions Architect role helps us deliver advanced Salesforce solutions for our business by designing and engineering solutions to address business opportunities, and then providing oversight of a variety of first-tier vendors delivering the work to ensure quality delivery.
A successful candidate will design solutions that span multiple platforms and include integration and authentication across systems; manage work through the development lifecycle to ensure the delivery of scalable and secure solutions; articulate design considerations, trade-offs, benefits, and recommendations for our architecture in this space.
How You’ll Help Us Build a Confident Future (Key Responsibilities)
What You Need to Succeed (Required Qualifications)
What Can Give You an Edge (Additional Skills)