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Localização

  • Locais de publicação: Noida, India

País
Índia
Arranjo de trabalho
Tempo integral
Modelo de Trabalho
Híbrido
Assistência de realocação disponível
Não
Data de publicação
10-Jun-2024
ID da vaga
3122

Descrição e requisitos

Job Responsibilities

 

1.  Essential Functions

 

Eligibility Work Allocation executives are responsible for

 

  1. Responsible to do indexing and assignments of requests based on the customer requirements
  2. Required to work on different queues and manage the workflow as per SLAs
  3. Responsible to provide timely status to customer
  4. Responsible to provide query support to customer issues
  5. Responsible to respond to customer inquires
  6. Responsible to do implementation of group into the system

 

Knowledge, Skills and Abilities

 

Education

  • Bachelor’s degree (Any Stream) with a minimum of 15 years of education

Experience

  • Professional from the Operations with at least 0-2 years of working experience

Knowledge and skills (general and technical)

  • Excellent English comprehension and written skills
  • Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy)
  • Demonstrated flexibility as per process requirement
  • Basic knowledge of MS Excel (copy, paste, filter)
  • Proficient in e-mail management