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  • Posting Location: Clarks Summit, Pennsylvania

  • Posting Location: Cary, North Carolina

Estados Unidos
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Descripción y requisitos

Role Value Proposition: 

As a Senior Salesforce Software Development Engineer you are responsible for the design, development, implementation and maintenance of solutions for MetLife’s Customer Solutions Center; focusing on Einstein AI capabilities and solutions. You will create functionality and solve problems in Salesforce software using a variety of web languages, software programs, and technologies. Timely and quality delivery of these solutions is based on a set of standards and processes which establish consistency across the enterprise, data, reduce risk, and promote efficiencies in support of the organization and the business goals and objectives. You will have an opportunity to impact every part of the system, foster and cultivate your curiosity and iterate over solutions to be the very best you can be to deliver for our customers. This role sits within a smaller team which provides the opportunity for the right person to take ownership of broader responsibilities, such as Scrum Lead who can support various releases and as support assisting the Product Owner of multiple products with the full-stack engineering responsibilities being the primary focus.

Key Responsibilities:

  • Participates in the creation of Salesforce architectural specifications, ensuring feasibility, functionality, and integration with existing systems/platforms.
  • Responsible for detailed technical design and development of Salesforce Applications ensuring they accommodate the dynamic nature of AI technologies.  
  • Develop architectural guidelines and standard processes for AI model development.
  • Partner with product and engineering teams to discover AI related reusable datasets, design patterns, components, libraries, and infrastructure to help optimize cost and find multi-functional commonalities.
  • Proactively identify potential architectural risks and develop strategies to mitigate them, safeguarding the integrity and security of our AI solutions
  • Investigate and resolve production management incidents, problems, and service requests.
  • Identifies and implements operating efficiency solutions for specific product feature.
  • Assists in upgrading or patching applications/platforms as needed.
  • Gain awareness of trends and issues in area of technical expertise, potential new technologies or technology opportunities to champion the customer.

Essential Business Experience and Technical Skills: ­­ 


  • Bachelor’s Degree in Computer Science or related field
  • 5+ years of proven experience as a Salesforce Developer or in a similar senior technical role
  • Certified Salesforce Developer with experience in Lightning, Apex, and custom development
  • Track record of building large-scale innovative AI products and solutions
  • Proficiency with, at least, web languages such as JavaScript, Typescript, PHP
  • Proficiency with various database technologies and solutions, including both SQL and NoSQL
  • Proficiency with modern web framework such as Node.js, AngularJS or VueJS
  • Cross functional leadership: organize, motivate, and lead those outside of the team


  • Strong knowledge of machine learning algorithms and predictive analytics
  • Strong familiarity with Generative AI concepts and technologies, and understanding of different LLMs
  • Experience with Python, Jupyter Notebook, and API or data analysis libraries such as Pandas or NumPy
  • Experience in building the LWC components in Salesforce Lighting App
  • DevOps practices for CI/CD, release management, and automation using Azure DevOps, Selenium, JUnit, or similar technologies
  • Git-based repositories such as GitHub, Bitbucket or Azure Repos
  • Microsoft Azure Services: Functions, Kubernetes, CosmosDB, Storage, App Service
Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Acerca de MetLife

Reconocida en la lista de la revista Fortune de las "Empresas más admiradas del mundo" de 2023, MetLife, a través de sus subsidiarias y afiliadas, es una de las empresas de servicios financieros líderes en el mundo; proporcionando seguros, anualidades, beneficios para empleados y gestión de activos a clientes individuales e institucionales. Con operaciones en más de 40 mercados, ocupamos posiciones de liderazgo en Estados Unidos, América Latina, Asia, Europa y Medio Oriente.

Nuestro propósito es simple: ayudar a nuestros colegas, clientes, comunidades y al mundo en general a crear un futuro más seguro. Unidos por un propósito y guiados por la empatía, estamos inspirados para transformar el próximo siglo en servicios financieros. En MetLife, es #AllTogetherPossible. ¡Únete a nosotros!
Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.