- Ubicaciones de publicación: Noida, India
Descripción y requisitos
| Position Summary | ||
| As a Software Packaging Specialist, responsible for monitoring Service-now queues for new, approved software packaging requests, you will play a pivotal role in validating requirements with Application Owners, maintaining comprehensive records of applications, owners, versions, and application status. Additionally, you will assist in the preparation of daily reports for customers or management, escalate incidents and requests as needed for timely resolution and customer satisfaction, and actively contribute to the development and maintenance of documentation. Participation in department and business-level projects and meetings is expected to ensure the prompt execution of technology initiatives and strategies. | ||
| Job Responsibilities | ||
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Education, Technical Skills & Other Critical Requirement |
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Education | Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. |
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Experience (In Years) | 4-6 Year |
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Technical Skills | Excellent Keyboarding and data entry speed Knowledge of Insurance principles in relation to the US Insurance industry is preferred Knowledge about US Culture is preferred
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Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops | Non-Voice Complexity Scale: 7/T5C5 (Rule & non-rule-based decision making, domain knowledge, extensive customer communication) |
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Reconocida en la lista de la revista Fortune de las "Empresas más admiradas del mundo" de 2023, MetLife, a través de sus subsidiarias y afiliadas, es una de las empresas de servicios financieros líderes en el mundo; proporcionando seguros, anualidades, beneficios para empleados y gestión de activos a clientes individuales e institucionales. Con operaciones en más de 40 mercados, ocupamos posiciones de liderazgo en Estados Unidos, América Latina, Asia, Europa y Medio Oriente.
Nuestro propósito es simple: ayudar a nuestros colegas, clientes, comunidades y al mundo en general a crear un futuro más seguro. Unidos por un propósito y guiados por la empatía, estamos inspirados para transformar el próximo siglo en servicios financieros. En MetLife, es #AllTogetherPossible. ¡Únete a nosotros!