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  • Posting Location: Cary, North Carolina

Estados Unidos
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Descripción y requisitos

Role Value Proposition

MetLife is looking for an Exchange Engineer/ Microsoft 365 Administrator in Raleigh, NC.  Our technology group manages multiple Messaging Environments globally with roughly 100k mailboxes across multiple domains.  We are seeking experienced professionals to join our team to assist with M365 Copilot deployments and support.

Key Responsibilities:  

  • The Exchange Engineer will support Office365, on-prem, multi-site, multi-domain messaging server environments.
  •       Day to day management of M365 Copilot technologies (Exchange, Office 365 (Teams, Word, PowerPoint, Excel, Outlook, OneNote, Whiteboard, etc.)
  •       Provide 3rd level support as it relates to M365 Copilot
  •       Tracking and evaluating new Copilot capabilities
  •       Identify and streamline existing processes
  • Monitor and respond to issues or service requests reported in Service Desk and creating and resolving problem tickets for chronic service issues
  • Working with engagement resource on communicating new capabilities
  • Managing copilot distribution lists
  • PowerBi, Power App \ Automate skills
  • Support software deployments with SCC

Essential Business Experience and Technical Skills:


  • Operational Support and systems engineering of Exchange and Microsoft 365 in a large enterprise infrastructure (+20,000 users).
  • Experience with Office 365
  • Proven functional experience to resolve break/fix scenarios, engaging broader teams as necessary as well as partners
  • Documentation of Exchange/M365 configuration, change and incident management
  • SCCM software distribution


  • M365 Copilot
  • Microsoft Office 365
  • Three to five (3-5) years of Office 365 work experience
  • 2+ years of experience with scripting with Powershell, VB, .net or scripting for Identity Management/Directory Sync



Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Acerca de MetLife

Reconocida en la lista de la revista Fortune de las "Empresas más admiradas del mundo" de 2023, MetLife, a través de sus subsidiarias y afiliadas, es una de las empresas de servicios financieros líderes en el mundo; proporcionando seguros, anualidades, beneficios para empleados y gestión de activos a clientes individuales e institucionales. Con operaciones en más de 40 mercados, ocupamos posiciones de liderazgo en Estados Unidos, América Latina, Asia, Europa y Medio Oriente.

Nuestro propósito es simple: ayudar a nuestros colegas, clientes, comunidades y al mundo en general a crear un futuro más seguro. Unidos por un propósito y guiados por la empatía, estamos inspirados para transformar el próximo siglo en servicios financieros. En MetLife, es #AllTogetherPossible. ¡Únete a nosotros!
Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.