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Ubicaciones

  • Posting Location: Oriskany, New York

  • Posting Location: Tampa, Florida

País
Estados Unidos
Acuerdo de trabajo
Tiempo completo
¿Es necesario desplazarse largas distancias?
Asistencia de reubicación disponible
No
Fecha de publicación
09-May-2024
ID del trabajo
2616

Descripción y requisitos

Long Term Disability Claims Specialist I

Job Location: Virtual but must be commutable to Oriskany, New York or Tampa, Florida offices. 
TRAINING WILL BE IN PERSON 


Role Value Proposition: 

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will provide exemplary customer service by processing group disability claims in a timely and accurate fashion. 


Key Responsibilities:   

  • Provide timely and accurate communication, information gathering, and rendering decisions on Long-term Disability (LTD) claims according to provisions of LTD certificates. Communicate with a variety of constituents (claimants, doctors, nurses, employers, and attorneys) to gather information relevant to rendering decisions based on the provisions of the policy.
  • Claim Specialist Trainees will be routinely evaluated for increases in their authority levels as they become more experienced in their decision making and demonstrate consistency in meeting metrics.
  • Learn to develop an action plan and identify the Likely Claim Progression including identifying the return to work potential. Utilize CMG which provides an overview of high level topics, factors to consider in the administration of claims, and examples of claim situations. 

Essential Business Experience and Technical Skills:

Required:

  • New hires should live a commutable distance from the site the role is posted in.
  • High School Diploma and 2-4 years of experience in claims or customer service.
  • Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning with strong problem solving and analytical skills. 

 Preferred:

  • Bachelor’s degree and strong communication skills, both written and oral.



The salary range for applicants for this position is 45,000.00-50,000.00.
Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Acerca de MetLife

Reconocida en la lista de la revista Fortune de las "Empresas más admiradas del mundo" de 2023, MetLife, a través de sus subsidiarias y afiliadas, es una de las empresas de servicios financieros líderes en el mundo; proporcionando seguros, anualidades, beneficios para empleados y gestión de activos a clientes individuales e institucionales. Con operaciones en más de 40 mercados, ocupamos posiciones de liderazgo en Estados Unidos, América Latina, Asia, Europa y Medio Oriente.

Nuestro propósito es simple: ayudar a nuestros colegas, clientes, comunidades y al mundo en general a crear un futuro más seguro. Unidos por un propósito y guiados por la empatía, estamos inspirados para transformar el próximo siglo en servicios financieros. En MetLife, es #AllTogetherPossible. ¡Únete a nosotros!
Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.
45,000.00-50,000.00