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  • Posting Location: Atlanta, Georgia

  • Posting Location: Aurora, Illinois

  • Posting Location: Kansas City, Missouri

  • Posting Location: Oriskany, New York

  • Posting Location: Tampa, Florida

Estados Unidos
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Descripción y requisitos

Role Value Proposition

This position is responsible for the coordinated management of projects contributing to customer implementations in National Accounts for multi-product implementations.  Responsible for providing leadership to the overall project and project team. Will work with customer units to develop project goals, objectives, and scope.

Key Responsibilities 

  • Manage multiple complex and multi-product customer implementations for National Account clients, along with internal projects and strategic initiatives
  • Develop and maintain implementation documentation such as: the project charter, schedule, critical milestones, stakeholder identification, communication matrix, action log, lessons learned, etc.
  • Track all aspects of initiatives such as scope, objectives, deliverables, scheduling, milestones, resourcing, interdependencies, and risk management
  • Interface with all areas involved in initiatives, serving as the central point of contact around project management activities and building strong relationships with key players
  • Facilitate regular status meetings to manage the program and project plan execution  
  • Establish and maintain strong partnerships with internal departments to ensure that implementations are delivered consistently, timely, and accurately
  • Identify, track, escalate and resolve project issues appropriately and timely 
  • Prepare and present status reports/updates to executives 
  • Ensure adherence to compliance controls and quality standards
  • Evaluate, recommend, and implement improvements to the project management process

Essential Business Experience and Technical Skills 


  • 5-7+ years of non-IT project management experience managing business and/or operational type projects 
  • Ability to manage multiple projects/initiatives with competing demands in a continuously changing environment.
  • Strong facilitation skills and the ability to design effective meeting agendas, lead group decision making, resolve conflicts, etc.


  • Proficient in MS Project & MS Office Suite (Word, Excel & PowerPoint)
  • Proficient in applying PMO methodologies/tools associated with: Project Planning, Scoping, Scheduling, Communicating, Risk Analysis, Contingency Planning, etc.
  •  Excellent verbal and written communication skills and ability to effective influence and interact/collaborate with team members, partners, and senior management.

The salary range for applicants for this position is 75,000 to 100,000.
Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Acerca de MetLife

Reconocida en la lista de la revista Fortune de las "Empresas más admiradas del mundo" de 2023, MetLife, a través de sus subsidiarias y afiliadas, es una de las empresas de servicios financieros líderes en el mundo; proporcionando seguros, anualidades, beneficios para empleados y gestión de activos a clientes individuales e institucionales. Con operaciones en más de 40 mercados, ocupamos posiciones de liderazgo en Estados Unidos, América Latina, Asia, Europa y Medio Oriente.

Nuestro propósito es simple: ayudar a nuestros colegas, clientes, comunidades y al mundo en general a crear un futuro más seguro. Unidos por un propósito y guiados por la empatía, estamos inspirados para transformar el próximo siglo en servicios financieros. En MetLife, es #AllTogetherPossible. ¡Únete a nosotros!
Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.
75,000 to 100,000