MetLife

Job Location: Virtual within Commutable Distance of Oriskany NY or Southfield MI office

 Role Value Proposition

Responsible for daily administration and policy support for group dental Recordkeeping customers.   Processes transactions timely and maintains accurate policy records.

 Key Responsibilities 

• Performs intermediate level policy administration duties requiring some analysis and individual judgment.
• Consults with supervisor on complex problems.
• Maintains data in the administrative systems; troubleshoots and corrects data issues.  Works various transaction error reports and queues.
• Processes demographic, coverage level, policy updates, and member changes, return mail and completes other miscellaneous participant level updates.
• Follows up on items found not in good order and completes required mail backs.
• Completes participant level enrollments and reenrollments for dental products.  
• May perform ancillary support functions.

 Essential Business Experience and Technical Skills 

Required:

• High School Diploma 
• Detail oriented with strong time management and organizational skills.
• Excellent oral and written communication skills.
• Working knowledge of Excel 

Preferred:

• Associates degree
• 1-3 years business experience

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.