Aquí en MetLife, creemos en el poder de la experiencia colectiva y las distintas perspectivas. Se necesita una comunidad para crear cambios duraderos y como nosotros lo hacemos es por medio de nuestra comunidad que está formada por personas dinámicas impulsadas por el propósito y la bondad.
Ubicaciones
Ubicaciones de publicación:Noida, India
País
India
Acuerdo de trabajo
Tiempo completo
Esquema de Trabajo
Híbrido
Asistencia de reubicación disponible
No
Fecha de publicación
09-Jul-2024
ID del trabajo
3005
Descripción y requisitos
Essential Functions
Analyze, validate and process transactions as per Desktop procedures (L3 & L4)
Analyze and research all discrepancies.
Research & Investigate and resolve outstanding items
Determine eligibility and applicable plan provisions while meeting timeliness goals
Clear and accurate written and verbal communication (Scripted and Templatized) with employee, employer & stateside resources by email
Establish action plans for each file to bring claims to resolution
Utilize internal and external specialty resources to maximize impact on each claim file
Utilize Intellis and ACS (SIR) to update and maintain accurate data record
Use PC programs to increase productivity and performance
Ensure that the assigned targets are met in accordance with SLA and Internal standards
Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence
Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures.
Ensure adherence to established attendance schedules
Sedentary work – involves sitting most of the time
Close visual acuity - viewing a computer terminal and extensive reading
Talking – expressing or exchanging ideas by means of the spoken word
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services.