Discover How You Can Make a Difference in Customer Care at MetLife
MetLife’s Global Customer Service and Operations team is a diverse group of team members united by their passion for helping people and delivering exceptional customer experiences during moments in life that matter most. In this blog, you’ll learn more about what skills you’ll need to be successful, what role could be the best fit for you, and how we’ll support you through your onboarding and beyond.Customer Care Chronicles
Meet Chelsey! Chelsey Donohue is a Senior Short-Term Disability Claims Specialist. As a prior social worker, she had no experience with insurance prior to joining MetLife but was passionate about helping people during challenging times in their lives. Learn more about Chelsey's onboarding experience, her recent promotion, and her advice for others who are looking to build a new career.Customer Care Chronicles
Patricia Hixson shares her journey from a Legal Assistant to Senior Customer Care Advocate, the growth opportunities she’s experienced, and the alignment she feels to our purpose: Always with you, building a more confident future.Customer Care Chronicles
Cara Mootz, Senior Long-Term Disability (LTD) Claims Specialist, shares her journey to providing empathetic care, the growth opportunities she’s encountered and the alignment she feels to our purpose: Always with you, building a more confident future.Stay Connected
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Stay Connected
Join our talent community.
Become a part of our talent network and receive career content customized to your profile and interests. We'll keep you updated on job openings, events and more!
Follow us on LinkedIn.
Want the inside scoop on working at MetLife? Follow us on LinkedIn to learn about our current happenings, employee stories, and our meaningful work.
Create a job alert.
Be the first to know about our latest career opportunities by setting up job alerts that are tailored to your preferences, including frequency of notifications, area of interest, and experience level.